Privacy and policy

At Novelle Shop, your privacy matters. This policy explains what personal information we collect, how we use it and the choices available to you when you visit or shop with us.

Information We Collect

When you browse or purchase from our store, we may collect information such as your name, email address, billing and shipping address, order details, payment-related information and device or browsing information.

How We Use Your Information

We use your information to:

Process and fulfill your orders.
Arrange shipping and provide order updates.
Respond to customer-service requests.
Improve our website and shopping experience.
Send marketing communications where permitted and, when required, with your consent.

Sharing Your Information

We may share relevant information with trusted service providers, including Shopify, payment processors, shipping companies and analytics providers, when necessary to operate our business and fulfill your orders.

We do not sell your personal information as a business practice.

Cookies and Website Data

Our website may use cookies and similar technologies to remember preferences, support shopping-cart functions, understand website activity and improve performance. You can manage cookies through your browser and any available cookie settings.

Your Privacy Choices

Depending on applicable law, you may request access to, correction of or deletion of your personal information, or withdraw consent where applicable.

For privacy-related questions or requests, please contact us through our Contact Us page.

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