Terms and conditions

Welcome to Novelle Shop. By accessing our website or placing an order, you agree to these Terms & Conditions.

Website Use

You agree to use our website lawfully and not to interfere with its security, operation or availability.

Products and Availability

We aim to display accurate product descriptions, photographs, sizes and prices. Colors may appear differently depending on your screen. Products are subject to availability.

Pricing and Payment

All prices are displayed in the currency indicated on our website. Applicable taxes, shipping charges and other costs will be shown where relevant during checkout. Orders are subject to successful payment authorization.

Orders

Please review your order and delivery information before completing checkout. We may contact you if we need to clarify order details or address an issue with availability or payment.

Shipping and Delivery

Delivery estimates and shipping charges, where applicable, are provided during checkout or in our Shipping Policy. Delivery dates are estimates and may be affected by circumstances outside our control.

Returns and Refunds

Returns, exchanges and refunds are subject to our Return & Refund Policy and applicable consumer protection laws.

Intellectual Property

Website content, including text, branding, graphics and original imagery, may not be copied or used commercially without permission from the relevant rights holder.

Changes to These Terms

We may update these Terms & Conditions from time to time. The version published on this page applies to your use of the website, subject to applicable law.

Contact

If you have questions about these terms, please contact us through our Contact Us page.